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LavyaSphere Solutions Private LimitedLavyaSphere Solutions Private LimitedLavyaSphere Solutions Private Limited
ITOM Overview

Gain Visibility, Control, and Intelligence Across Your IT Infrastructure

Modern IT environments are complex, dynamic, and distributed across on-premises, cloud, and hybrid infrastructures. Our ServiceNow IT Operations Management (ITOM) solutions provide real-time visibility, operational intelligence, and automation to ensure service reliability and performance
We help organizations proactively manage infrastructure, reduce outages, and drive operational resilience.

Our ITOM Product Capabilities

We deliver comprehensive implementation and optimization of the following ITOM modules:
Discovery

Automatically identify devices, applications, and services across your infrastructure to maintain accurate asset and configuration data

Service Mapping

Create dynamic maps of business services and their underlying dependencies to understand impact and improve incident response.
Service Graph Connectors

Integrate third-party data sources into the CMDB to enhance data accuracy and ecosystem visibility.
Firewall Audit

Monitor and assess firewall configurations to improve compliance, reduce risk, and enhance security posture.
Certificate Management

Track digital certificates, monitor expiration dates, and prevent unexpected service disruptions.
Tag Governance

Standardize and manage cloud tagging policies to improve cost control, visibility, and compliance.
Agent Client Collector

Collect real-time operational data from servers and endpoints for better monitoring and analytics.
Event Management

Aggregate and correlate infrastructure events to reduce alert noise and prioritize critical issues.
Metric Intelligence

Apply machine learning to detect anomalies and predict service degradation before it impacts users.
Predictive AIOps

Leverage AI-driven analytics to anticipate failures, automate remediation, and improve operational efficiency.
Health Log Analytics

Analyze logs and operational data to identify performance issues and support proactive troubleshooting.
Intelligent CMDB Search

Quickly locate configuration items and infrastructure relationships through intelligent search capabilities.

Why Choose Our ITOM Solutions ?

  • End-to-end infrastructure visibility
  • Reduced outages and faster incident resolution
  • Proactive issue detection using AI and analytics
  • Improved CMDB accuracy and service mapping
  • Stronger governance across hybrid and cloud environments
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ServiceNow IT Operations Management (ITOM)
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Unlock the full potential of ServiceNow with our expert-driven, tailored solutions designed to optimize your platform and drive business success.

Bagru, Jaipur, India
(Sat - Thursday)
(10am - 05 pm)
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